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Frequently Asked Questions(FAQs):

You are entitled to get Cashback on purchase of Softsens Baby products after completion of the steps mentioned under how to redeem on the website.

You can participate in the promotion by purchasing any of the Softsens Baby products and following the redemption mentioned on the pack and under how to redeem (Link) section on the campaign website.

You will find the 10 Digit alphanumeric code along with the product.

You can participate 2 times under this promotion. You cannot register more than 2 voucher codes from the same mobile number.

Scan the QR code or visit www.softsens.toprewards.in

Step 1- Enter the following details to receive an OTP

    1. Unique Code
    2. Name
    3. Mobile Number
    4. State/City
    5. E-mail id
    6. Mode of Reward (UPI/Bank Account)
    7. Captcha

On successful verification of the OTP, customer will receive the cashback within 48 business hours.

Please check if your SMS inbox is full or have you registered on DND service. If you are still unable to receive the SMS reply please call our help desk support number on - 022-66067000
Please call our Help desk support on - 022-66067000 from Monday to Friday between 10:30 am and 5 pm or email us at softsens@toprewards.in
Please call our Help desk support on - 022-66067000 from Monday to Friday between 10:30 am and 5 pm or email us at softsens@toprewards.in
You will receive cashback of Rs 25, Rs 50 and Rs 100 respectively.
After completing two steps as mentioned in Q6, you will receive your cashback within 48 business hours, if all the details provided for UPI/Paytm are accurate & meet the required criteria. Cashback once processed, will not be reprocessed in any case whatsoever.
The campaign is valid from 1st September, 2023 to 31st December, 2023 (both dates included) in selected cities, till stocks lasts, whichever is earlier
You can call on TopRewards Helpdesk Number- 022-66067000 from Monday to Friday between 10:30 am and 5 pm or email us at softsens@toprewards.in
In case you enter the wrong UPI PIN, the transaction will fail. Once the UPI ID is entered while redemption, it cannot be changed. No emails / calls regarding change of UPI ID will be taken into consideration.
All payments are instant and 24/7, regardless of your bank's working hours.
At present, the upper limit per UPI transaction is Rs.2 Lakhs.
Once the UPI ID/Bank Account details are entered while redemption, it cannot be changed. No emails/calls regarding change will be taken into consideration.

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